Privacy Policy


John Fluevog Boots & Shoes LTD.
John Fluevog Shoes Europe B.V.
John Fluevog Shoes Australia Pty Ltd

John Fluevog Shoes is committed to respecting the privacy rights of all visitors to our web site. The following policy describes how John Fluevog Boots & Shoes collects, protects and uses information it receives from visitors to the website.

John Fluevog Shoes Australia Pty Ltd customers are protected by the Australian Privacy Act.


What information does John Fluevog Shoes collect and how do we use it?

When purchasing a product on the site:

When you purchase a product on the site, we need you to provide your name, e-mail address, mailing address, telephone number and credit card information. This allows us to provide a faster method for users to receive the products desired.

Visitors will also be given a choice when purchasing whether they would like to be on John Fluevog Shoes mailing list, or whether they would prefer to opt-out and not receive such mailings from John Fluevog Shoes.

When entering a contest or promotion on the site:

When you enter a contest or other promotional feature, John Fluevog Shoes may again ask for the visitor’s name, address, e-mail address and telephone number so that they are able to better administer the contest and notify winners.

We may also use the information we collect during the registration process to occasionally notify you about important functionality changes to the Web site, special offers, and new product information we think you’ll find valuable. If you would rather not receive this information, or would like to opt-out of any other information request or distribution, simply submit your email through the unsubscribe form.


How does John Fluevog Shoes protect visitor information?

We employ industry recognized security safeguards to protect the personal information
that you have provided to us from loss, misuse and unauthorized alteration. Whenever 
you transmit sensitive information, such as a credit card number, to us through our Web
site, we provide you access to a secure server that allows 128 bit encryption of your data. Your credit card number is never transmitted over the Internet so you don’t have to worry about it being seen by third parties while in transit. Your information is only accessible by a limited number of employees who have special access rights to such systems.


Here is how and why we use some common Web technologies to help manage our Web sites:

Cookies. A “cookie” is a small bit of data that gets stored on your computer RAM or hard
drive when you access particular Web sites. Cookies help the site recognize your
computer when you visit again and save you from having to login repeatedly. Cookies
cannot be used to see any other data on your computer, nor can they determine your
e-mail address or identity. To buy from the John Fluevog Shoes web site and to download our products, your Internet browser must be able to accept cookie files.

The John Fluevog Boots Shoes Web site, for example, supplies your browser with a cookie that contains a unique identifier that is used to store session information so that a user can order multiple pairs of shoes and only need to fill out one form. These cookies are used to save the state of the shopping experience so you can go away and come back with your shoes still in the checkout line. These cookies are not linked to the personal information that you provide us elsewhere on the site.

You do not have to accept cookies from our Web site. Should you decide that you would like to register and login to special areas of the Web site and you have modified your browser settings not to accept cookies, you will need to re-set your browser to accept the cookies that we send it. Otherwise, we will not be able to let you participate in certain areas of the Web sites. Most browsers are defaulted to accept and maintain cookies.


Does John Fluevog Shoes disclose the information it collects from its visitors to outside parties?

John Fluevog Shoes does not sell, trade, or otherwise transfer outside the company personally identifiable information that visitors voluntarily provide in any registration or contest submission. This information is used to better understand visitors’ use of John Fluevog Shoes’ site and to support related transactions made on the site.

However, John Fluevog Shoes may use e-mail addresses and other personally identifiable information to contact visitors who communicate with us. For example, we may direct e-mail to visitors who provide us with their e-mail addresses for specific purposes such as receiving our e-mail newsletters, information, or being notified if they have won one of our contests. Each e-mail newsletter always contains instructions on how to discontinue receipt of the newsletter. However, if a visitor at anytime chooses to no longer receive such information and opt-out from any future mailings, they can do so by submitting the e-mail address they wish to unsubscribe through the unsubscribe form.

John Fluevog Shoes note to parents:

John Fluevog Shoes realizes that some children will visit them on the Internet, and John Fluevog Shoes therefore encourages children to consult with their parents before submitting any information to any web site, including However, John Fluevog Shoes believes that it is ultimately the parents’ responsibility to supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from disclosing their name, address, and other personal information online without parental permission. For additional information about parental control tools, please consult the “Consumer Assistance” page of the Direct Marketing Association home page.


How does a visitor opt-out, or remove any information they have provided to John Fluevog Shoes?

If you would like only to unsubscribe from our newsletter please visit
If you would like to opt out of our mobile text messages simply reply “STOP” to any of the previous messages and you will be automatically unsubscribed from future messages.

You can also have your information removed from our database at anytime. Please send your data removal request to


Your consent:

By using our web site, you consent to the collection and use of this information as described above by John Fluevog Shoes. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.



John Fluevog Shoes welcomes your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to this, or any other issue.

Your email may be sent to:

Written feedback can be forwarded to:

John Fluevog Shoes Ltd.
65 Water St.
Vancouver, BC
V6B 1A1