When you complete the order form, you will be asked for your credit card number and the security code that is on either the back or front of the credit card.
When we process your orders online on our secure server, information is sent to the bank to verify the billing address information (address verification or AVS) and the security code is verified. Security codes are printed on the reverse of virtually all Visa and MasterCard cards and on the front of American Express cards.
The Visa CVV2 code (Card Verification Value 2) and MasterCard CVC2 code (Card Validation Code 2) are three-digits at the end of the account number printed in reverse italic type on the back of the card.
For American Express, it’s a four-digit code printed on the front of the cards over the embossed account number.
Only the person holding the card has these numbers, so it ensures higher security for you to send this number to the bank for verification. We never see or store the credit card number or security number when you send the order.
For your utmost protection, we do not retain your credit card information. If your credit card information is needed for a refund or exchange, you might receive a call from one of our loyal Fluevogologists to obtain the necessary information.