Once you hit the ‘confirm order’ box after filling in all your information, you will be issued an order confirmation number. It is important that you hang on to this number, as this is how we will be able to track your order should you have any questions or concerns. Once you’ve signed up for a Fluevog Account, you can also track your order online. All orders are subject to availability, especially Clearance Items.
Please note that orders placed from the United States and Canada are ONLY shipped domestically. International orders placed from Oceania, Europe, Asia or Africa will be shipped by our Canadian stores. International orders placed by customers in Latin America will be shipped from one of our U.S. stores, based upon which store has the item being purchased.
Submitted orders are processed by the closest Fluevog store to you that has the item in stock, and shipped to you from there. You will receive a confirmation from the store filling your order within 24 hours, confirming that they have your order. The latest expected shipment time will be stated on the checkout page and on your order confirmation email. In case of any complications we will contact you via email.
Please ensure that the email address you type in is one that you respond to prevent delays with your order.
After you have been contacted by the store filling your order, should you have any questions, it would be best to contact that store directly either by phone or email because they have your records on file. Please include your order confirmation number in any inquiry about your order.